Responsible Gambling
Casino gaming is entertainment — not a way to make money. We take player wellbeing seriously and provide tools, resources, and support to keep gambling fun and within healthy boundaries.
Need Help Right Now?
National Problem Gambling Helpline — available 24 hours a day, 7 days a week
Online chat: ncpgambling.org · Text "HOPELINE" to 741741
Responsible Gambling Tools
Session Time Limits
Set a daily time limit for your sessions. When your limit is reached, the platform will display a reminder and session summary.
Set Time Limit →Deposit Limits
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 7-day cooling period.
Set Deposit Limit →Reality Checks
Receive regular pop-up reminders showing time spent and net result. Available every 30, 60, or 120 minutes.
Enable Reality Check →Self-Exclusion
Block your account for 24 hours, 1 week, 1 month, 6 months, or permanently. Takes effect immediately and cannot be reversed during the exclusion period.
Self-Exclude →Activity History
View your complete deposit, withdrawal, and gaming history at any time. Track wins, losses, and time spent by day, week, or month.
View History →Talk to Support
Our responsible gambling team is available 24/7. Chat with a specialist, discuss your situation, or request a cooling-off period.
Chat Now →Warning Signs
Gambling becomes a problem when it negatively impacts your life. Recognize these warning signs:
Spending more money than you can afford to lose
Chasing losses — gambling more to recover money lost
Gambling to escape stress, anxiety, or depression
Lying to family or friends about gambling activity
Borrowing money or selling possessions to gamble
Missing work, school, or important events to gamble
Feeling restless or irritable when trying to stop
Failed repeated attempts to cut back or stop gambling
Help Resources
National Problem Gambling Helpline
24/7 confidential support. Call, chat, or text. Free, non-judgmental help.
Gamblers Anonymous
12-step program for people with gambling problems. Find meetings near you.
Gam-Anon
Support for family members and friends of problem gamblers.
National Council on Problem Gambling
Research, education, and treatment referral services. State-specific resources available.
Common Questions
What is problem gambling?
Problem gambling (also called gambling disorder) is the uncontrollable urge to gamble despite harmful consequences. Signs include chasing losses, gambling with money you can't afford, lying about gambling, and gambling affecting work or relationships. Call 1-800-522-4700 if you recognize these signs.
How do I self-exclude from Spin Masters Casino?
Log into your account → Responsible Gambling settings → Self-Exclusion. Choose a period (24 hours, 1 week, 1 month, 6 months, or permanent). Takes effect immediately. You can also contact our support team 24/7 to process a self-exclusion request.
How do I set a deposit limit?
Deposit limits are set in account settings under Responsible Gambling → Deposit Limits. Choose daily, weekly, or monthly limits. Limit reductions take effect immediately. Limit increases require a 7-day cooling period before activation to protect against impulsive decisions.